ASEAN | 11 January 2021
As envisioned under the ASEAN Strategic Action Plan for Consumer Protection (ASAPCP) 2016-2025, the ...
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The First ASEAN Consumer Empowerment Index
The ACCP has produced the Report of ASEAN Consumer Empowerment Index 2020 Pilot Project (ACEI 2020). The report is produced in order to benchmark the national level of consumer empowerment in each AMS. -
The Feasibility Study on the ASEAN ODR Network
The ASEAN ODR Network Feasibility Study highlights the broad process of setting-up national ODR schemes, taking into consideration recent developments of ODRs worldwide and most importantly within the AMS. -
ASEAN Regional Campaigns: Consumer Redress
ASEAN launched its Regional Information Campaign on Consumer Redress. The campaign is aimed to ensure that consumers are aware of their rights to seek compensation in the event the product or service they purchased resulted in harm or loss. -
ASEAN Regional Campaigns: Misleading Advertisement
ASEAN launched its Regional Information Campaigns on Misleading Advertisement. The campaign is launched in an effort to increase consumer awareness on product advertisements which may be misleading or deceptive
Latest News
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The First ASEAN Consumer Empowerment Index Launched -
ACCP Completes the Feasibility Study on the ASEAN Online Dispute Resolution (ODR) Network ASEAN | 30 December 2020The ASEAN ODR Network Feasibility Study highlights the broad process of setting-up national ...
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ASEAN Launches Two Regional Campaigns on Misleading Advertisement and Consumer Redress ASEAN | 01 December 2020Today, the ASEAN Committee on Consumer Protection (ACCP) launched its second and third Regional ...
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ABC Bargain Centre, Valu$ and ABC Express outlets to cease “Closing Down Sale” and “Fire Sale” advertisements Singapore | 16 October 2020The owners and operators (the “Parties”) of “ABC Bargain Centre”, ...
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CASE signs VCAs with three beauty companies, refers one to CCCS for investigation Singapore | 06 October 2020The Consumers Association of Singapore (“CASE”) has signed Voluntary Compliance ...
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Publication of the CCCS Guidelines on Price Transparency Singapore | 07 September 2020The Competition and Consumer Commission of Singapore (“CCCS”) has published its ...
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CASE launches Price Kaki nationwide to empower consumers to make informed purchasing decisions Singapore | 26 June 2020The Consumers Association of Singapore (“CASE”) is launching Price Kaki, a mobile ...
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New national e-commerce standard to build trust and transparency in online transactions Singapore | 12 June 2020Enterprise Singapore and the Singapore Standards Council have launched the first national standard, ...
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Wishing Well Beauty Centre and Ruby Beauty Pte Ltd to cease unfair trade practices following CCCS’s investigation Singapore | 31 March 2020Following an investigation by the Competition and Consumer Commission of Singapore ...
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ASEAN Regional Information Campaign on Online Shopping ASEAN | 16 March 2020ASEAN has launched its first ever Regional Information Campaign on Online Shopping today with a ...