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With the objective of providing a comprehensive framework for the protection of consumer rights in the country, Vietnam’s National Assembly passed the Law on Protection of Consumer Rights (commonly referred to as the Consumer Protection Law 2010) on 15 November 2010. This enactment replaced the 1999 Ordinance on Protection of Consumers’ Rights

This Law regulates the rights and obligations of consumers, the obligations of business individuals and organizations, the obligations of social organizations in protecting the interests of consumers; mechanisms for resolving disputes between consumers and business individuals and organizations, and the responsibilities of the State on the protection of consumers’ interests.

It applies to consumers; business individuals and organizations; agencies, organizations or individuals involved in any activities to protect the interests of consumers in the territory of Vietnam